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We are RD Saúde, a holistic health ecosystem with 3,000 pharmacies across Brazil, and health ventures unified by a singular mission: fostering a healthier society. Our journey commenced in November 2011 with the merger of Droga Raia and Drogasil, evolving into the largest pharmacy chain in Brazil and expanding beyond pharmaceutical retail to encompass B2B solutions and digital platforms.
With over one million lives served daily nationwide, we are committed to the well-being of our customers and employees.
We are a forward-thinking organization dedicated to shaping the future of healthcare through innovative technology and personalized care, within an open ecosystem of health solutions.
Sustainability is central to our strategy, anchored by three core pillars: healthier people, a healthier business, and a healthier planet.
At RD Saúde, our journey is built on the pillars of tradition and innovation. Our iconic brands, Drogasil and Droga Raia, are cornerstones of Brazilian retail. Additionally, our exclusive brands, such as Needs, NutriGood, B-Well, Natz, and CareTech, not only represent our century-old heritage but also embody our commitment to holistic health. We strive to be a national company with a local touch. Thanks to our strong digital presence, we cultivate a relationship of proximity and trust with each individual who chooses us, even from a distance.
Our commercial locations are strategically selected, ranging from bustling street corners to emerging regions, reflecting our commitment to accessibility and quality. We have grown organically and rapidly, consistently prioritizing excellence in our customer care.
Our proprietary infrastructure and platforms are the result of a unified vision, synergizing the best brands in national retail. By sharing assets and competencies, we deliver the highest quality in health and wellness.
We take pride in our team—qualified, motivated, and empathetic. We believe that excellence in service comes from the perfect blend of technical knowledge, empathy, and commitment to each individual we serve, always prioritizing care and relationships.
At RD Saúde, we embrace innovation with pharmacy formats that stand out for both their distinctiveness and efficiency. Utilizing advanced category management concepts, each space is meticulously designed to maximize return on invested capital. For us, this means going beyond the conventional, continuously reviewing and refining our pharmacy segmentation to ensure that our assortment and pricing perfectly align with the profile of our visitors.
In every action and decision, people are at the heart of what we do. We believe that promoting health goes beyond providing products or services; it is about creating a bond of trust, understanding, and empathy in an environment that fosters diversity and inclusion. We aim to be present, provide close care, and be a genuine, warm, and attentive part of the health journey of Brazilians.
We understand that excellence is no accident. It is the result of dedicated work and precise execution focused on our highest objectives. Our commitment to effectiveness drives us to continually seek the best practices, most efficient processes, and innovative solutions, ensuring that every step we take brings us closer to our ultimate goal.
We recognize that every action we take today is a fundamental building block for tomorrow. Therefore, we are committed to continuous learning and actively shaping a healthier future by investing in technology, sustainability, and innovation. We have a long-term vision in creating solutions that meet current needs while paving the way for a more prosperous and resilient world.
In 2018, Institutional Investor, one of the leading publications in the international financial sector, recognized our Investor Relations team as the best in the retail segment. This accolade was based on an extensive survey of 595 portfolio managers and buy-side analysts, along with 329 sell-side analysts. They not only placed us at the top of this category but also honored us with 2nd place for Best Investor Relations Program and Best Analyst Day (RD Day). Additionally, our Investor Relations Director was celebrated as the Best Investor Relations Professional in the retail sector that year.
This recognition reflects our commitment to transparency, open dialogue, and building a future where the holistic health of people and the planet is at the heart of everything we do. At RD Saúde, we think big but care deeply, knowing that it is through care and innovation that we evolve.
At RD Saúde, transparency is more than a practice; it is a value that permeates all our actions and decisions. In 2018, we were proud to receive the Transparency Trophy awarded by the National Association of Finance, Administration, and Accounting Executives (Anefac). This award honors companies with the most reliable financial statements. It was the second time we received this award, recognizing our performance in 2017.
RD Saúde was highlighted in the Pharmacy Retail category of the Notable Companies Award, developed by the Padrão Intelligence Center (CIP) in partnership with Consumidor Moderno magazine. The nomination was based on studies conducted by leading consulting firms covering companies from 26 segments of the Brazilian economy in 2017. These studies selected companies that achieved the most consistent and balanced performance across three indicators: branding (brand development), investments and value.
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